> ## Documentation Index
> Fetch the complete documentation index at: https://docs.withterminal.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Crash Reports

> Receive detailed reports when crash events are detected across connections

## Overview

**Crash Reports** generate and send detailed notifications when a crash is detected during safety event ingestion. These reports include:

* Event details (time, location, address)
* Vehicle information
* Driver details (if available)
* Camera footage (front and rear-facing, if available)
* Map view of the incident location

The information is sent as an email notification to subscribed recipients, providing a complete overview of the incident.

## How It Works

When ingesting safety events, we monitor for `crash` events. When a crash event is detected, the crash notification workflow is triggered. If configured to do so, it retrieves and downloads any available camera media related to the incident. Following this, a comprehensive report is sent via email to configured recipients. Here's an example:

<div
  style={{
maxWidth: '60%',
margin: '0 auto',
}}
>
  <Frame>
    <img src="https://mintcdn.com/terminal-docs/CsBNyIr4mg-Im42C/images/crash-report-email.png?fit=max&auto=format&n=CsBNyIr4mg-Im42C&q=85&s=f192080aed291ea01dac41090e0b4acc" width="1134" height="1828" data-path="images/crash-report-email.png" />
  </Frame>
</div>

## How to Configure

<div
  style={{
position: 'relative',
paddingBottom: '64.90384615384616%',
height: '0',
}}
>
  <iframe
    src="https://www.loom.com/embed/c8c830ef8c1f41f1ae22afe7f25b4136?sid=fd7e2d41-7e4a-4166-9a17-ad8bdc4d2868"
    frameborder="0"
    webkitallowfullscreen
    mozallowfullscreen
    allowfullscreen
    style={{
  position: 'absolute',
  top: '0',
  left: '0',
  width: '100%',
  height: '100%',
}}
  />
</div>

1. Navigate to [**Settings > Application Settings**](https://dashboard.withterminal.com/settings) section of the dashboard.
2. Locate the **Crash Reporting** option.
3. Choose your desired global setting (**Enabled**, **Disabled**, or **Enabled Per Connection**).
4. If you select **Enabled Per Connection**:
   * Click **Edit Connections** to open a popup showing all connections.
   * Toggle the switch for each connection to enable or disable crash notifications.
5. Set your preference for whether media files should be attached to email notifications.

<Info>
  **Note:** Users will only receive crash report notifications when they have
  opted to receive crash report notifications in their [personal
  settings](/terminal-platform/user-notifications).
</Info>

## Configuration Options

**Global Setting**

* Crash reporting can be **Enabled**, **Disabled**, or **Enabled Per Connection**

**Per-Connection Setting**

When the global setting is set to **Enabled Per Connection**:

* Crash reports will only be sent for selected connections
* Use the **Edit Connections** popup to toggle crash reporting on/off for each connection

**Attach Media to Notifications**

* When **Enabled**, emails will include videos from the event when camera media is available
* When **Disabled**, emails will be sent without any media attachments

## Supported Providers

To see which providers support crash reports, use the [Provider Explorer](/providers/explorer) and filter for **Crash Report**.
