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Overview

Crash Reports generate and send detailed notifications when a crash is detected during safety event ingestion. These reports include:

  • Event details (time, location, address)
  • Vehicle information
  • Driver details (if available)
  • Camera footage (front and rear-facing, if available)
  • Map view of the incident location

The information is sent as an email notification to subscribed recipients, providing a complete overview of the incident.

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How It Works

When ingesting safety events, we monitor for crash events. When a crash event is detected, the crash notification workflow is triggered. If configured to do so, it retrieves and downloads any available camera media related to the incident. Following this, a comprehensive report is sent via email to configured recipients. Here’s an example:

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How to Configure

  1. Navigate to Settings > Application Settings section of the dashboard.
  2. Locate the Crash Reporting option.
  3. Choose your desired global setting (Enabled, Disabled, or Enabled Per Connection).
  4. If you select Enabled Per Connection:
    • Click Edit Connections to open a popup showing all connections.
    • Toggle the switch for each connection to enable or disable crash notifications.
  5. Set your preference for whether media files should be attached to email notifications.

Note: Users will only receive crash report notifications when they have opted to receive crash report notifications in their personal settings.

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Configuration Options

Global Setting

  • Crash reporting can be Enabled, Disabled, or Enabled Per Connection

Per-Connection Setting

When the global setting is set to Enabled Per Connection:

  • Crash reports will only be sent for selected connections
  • Use the Edit Connections popup to toggle crash reporting on/off for each connection

Attach Media to Notifications

  • When Enabled, emails will include videos from the event when camera media is available
  • When Disabled, emails will be sent without any media attachments

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Supported Providers

Terminal supports crash reports for the following providers.

Provider