Crash Reports
Receive detailed reports when crash events are detected across connections
Overview
Crash Reports generate and send detailed notifications when a crash is detected during safety event ingestion. These reports include:
- Event details (time, location, address)
- Vehicle information
- Driver details (if available)
- Camera footage (front and rear-facing, if available)
- Map view of the incident location
The information is sent as an email notification to subscribed recipients, providing a complete overview of the incident.
How It Works
When ingesting safety events, we monitor for crash
events. When a crash event is detected, the crash notification workflow is triggered. If configured to do so, it retrieves and downloads any available camera media related to the incident. Following this, a comprehensive report is sent via email to configured recipients. Here’s an example:
How to Configure
- Navigate to Settings > Application Settings section of the dashboard.
- Locate the Crash Reporting option.
- Choose your desired global setting (Enabled, Disabled, or Enabled Per Connection).
- If you select Enabled Per Connection:
- Click Edit Connections to open a popup showing all connections.
- Toggle the switch for each connection to enable or disable crash notifications.
- Set your preference for whether media files should be attached to email notifications.
- For individual users to receive notifications:
- Each user must navigate to Settings > User Settings in their profile.
- Enable the Crash Report > Email option to subscribe to crash report notifications.
Configuration Options
Global Setting
- Crash reporting can be Enabled, Disabled, or Enabled Per Connection
Per-Connection Setting
When the global setting is set to Enabled Per Connection:
- Crash reports will only be sent for selected connections
- Use the Edit Connections popup to toggle crash reporting on/off for each connection
Attach Media to Notifications
- When Enabled, emails will include videos from the event when camera media is available
- When Disabled, emails will be sent without any media attachments
User Notification Subscription (Per-user)
- Individual users can subscribe to notifications by navigating to Settings > User Settings
- Enable the Crash Report > Email option to subscribe to crash report notifications.
Note: Users will receive crash report notifications only when:
- Crash Reporting is enabled in the application-wide settings
- The user has opted to receive crash report notifications in their personal user settings