Skip to main content

​
Overview

This guide explains the setup required before fleets can connect their Netradyne accounts through Terminal Link. Netradyne requires a partner enablement process before fleets can grant access to your integration. Terminal coordinates that process with you and Netradyne. At the end of the process, you will receive the Netradyne Client ID and Client Secret needed to configure Netradyne in the Terminal Dashboard.

​
Complete Netradyne enablement

Work with the Terminal team to complete the Netradyne enablement process. The process includes:
  1. Introduction to Netradyne — Terminal introduces your company and use case to Netradyne.
  2. NDA — Your company and Netradyne complete Netradyne’s NDA process.
  3. Integration agreement — Terminal, your company, and Netradyne complete the required integration agreement for your use case.
  4. Integration details — You provide the company, product, branding, and technical details Netradyne needs to create your integration listing. This typically includes your company name, integration display name, logo, product description, support contact, and the Netradyne data your integration needs.
  5. Netradyne review and setup — Netradyne reviews the submitted materials and creates the integration that fleets will later enable in Netradyne.
  6. Credential provisioning — Terminal receives the Netradyne Client ID and Client Secret for your integration and shares them with you.
You do not need to complete these steps on your own. Terminal will tell you what information is needed at each stage and will coordinate with Netradyne through setup.
Do not share your Netradyne Client ID or Client Secret publicly. Treat them like production API keys.

​
Update Netradyne configuration in the Terminal Dashboard

After Netradyne enablement is complete and you have production access to Terminal, add the credentials to your Terminal application.
You must be a Terminal Dashboard admin to perform this step.
  1. Go to the Terminal Dashboard Settings
  2. Scroll down to Netradyne
  3. Paste the Client ID and Client Secret from Terminal
  4. Optionally set Vehicle Location Downsampling Interval if you want to reduce location data volume. For example, enter 30 to keep one location every 30 seconds. Leave empty for Netradyne’s full 10-second location resolution. In most cases, we recommend leaving this empty.
  5. Click Save Changes

​
Connecting Netradyne fleets

After your Netradyne configuration is saved in Terminal, each fleet needs to grant access to your integration. At a high level, they will:
  1. Sign in to Netradyne
  2. Subscribe to your integration in the Driver•i Store
  3. Enable the integration under Settings > Integrations
  4. Accept the integration terms
  5. Copy the fleet’s Fleet Unique Identifier from Settings > Api Access
  6. Enter the Fleet Unique Identifier in Terminal Link
Terminal Link includes a built-in Netradyne guide that walks fleets through these steps during connection.

​
Troubleshooting

If a fleet cannot connect or data is missing after connection, check the following:
  1. Confirm the fleet subscribed to and enabled your integration in Netradyne before entering the Fleet Unique Identifier in Terminal Link.
  2. Confirm the Fleet Unique Identifier starts with N followed by 15 digits.
  3. Confirm the fleet disabled and re-enabled the integration in Netradyne if the fleet connected before your Netradyne data requirements changed.
  4. Confirm the fleet’s Netradyne plan supports the historical data you need. Many fleets need a Fleet Tracking API subscription for historical location data. See the Netradyne provider page for current model support and retention details.
Contact support@withterminal.com if you have questions about Netradyne setup or fleet enablement.